Delivery Information
Domestic Shipments
We use Royal Mail, and DPD to deliver parcels. Which courier we use will depend on the size of your parcel.
| Service | Delivery Time | Price |
|---|---|---|
| Standard | Up to four working days | £3.99 |
| Next Working Day * | 1 working day | £6.99 |
| Remote ** | Up to four working days | £3.99 |
| Remote Large (Northern Ireland) *** | Up to four working days | £15.99 |
| Remote Large (Scottish Highlands & Islands) *** | Up to four working days | £17.99 |
| Remote Large (Isle Of Man) *** | Up to four working days | £18.99 |
| Remote Large (Jersey) *** | Up to four working days | £21.99 |
| Remote Large (Guernsey) *** | Up to four working days | £23.99 |
* Unfortunately we cannot offer Next Working Day delivery to the following
postcodes:
BT(All), IM(All), JE(All), GY(All), TR21-25, AB31-56, FK17-21,
HS(All), IV(All), KA27-28, KW(All) PA20-78, PH15-50, ZE(All).
** Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly, Scottish Highlands & Islands
*** Orders containing large items such as skateboards
Important Information For Domestic Customers
- Working days are Monday to Friday, excluding bank holidays.
- If you order after 2:30pm your order will be shipped the following working day.
- We will send you a shipment/tracking email when we have despatched your parcel.
- Tracking numbers may not become active until the evening when the courier sorts your parcel.
- A signature will be required on delivery for parcels sent with DPD.
- Parcels sent with Royal Mail may be left at a post office or delivery office if nobody is available to sign for the parcel.
- Free shipping is a discount. As such if items are returned that take your order value under the 'Free when you spend' amount the shipping discount will be claimed back.
International Shipments
Small parcels can be shipped with Royal Mail, or DPD, depending on your choice at checkout. Large parcels will be shipped with DPD.
| Country | Courier Delivery Time |
Price |
|---|---|---|
| Austria | Royal Mail 3-5 working days |
€14.95 (small parcels) |
| Austria | DPD 3-4 working days |
€36.95 (large parcels) |
| Belgium | Royal Mail 3-5 working days |
€21.95 (small parcels) |
| Belgium | DPD 2-3 working days |
€28.95 (large parcels) |
| France | Royal Mail (La Poste) 3-5 working days |
€10.95 (small parcels) |
| France | DPD 2-4 working days |
€28.95 (large parcels) |
| Germany | Royal Mail 3-5 working days |
€12.95 (small parcels) |
| Germany | DPD (Deutsche Poste) 3-4 working days |
€28.95 (large parcels) |
| Ireland | Royal Mail (An Post) 3-5 working days |
€10.95 (small parcels) |
| Ireland | DPD 2 working days |
€24.95 (large parcels) |
| Italy | Royal Mail 3-5 working days |
€16.95 (small parcels) |
| Italy | DPD 3-4 working days |
€30.95 (large parcels) |
| Netherlands | Royal Mail 3-5 working days |
€15.95 (small parcels) |
| Netherlands | DPD 2-3 working days |
€28.95 (large parcels) |
| Portugal | Royal Mail 3-5 working days |
€18.95 (small parcels) |
| Portugal | DPD 4-5 working days |
€46.95 (large parcels) |
| Spain | Royal Mail (Correos) 3-5 working days |
€11.95 (small parcels) |
| Spain | DPD 4 working days |
€30.95 (large parcels) |
| United States | Royal Mail (USPS) 5-8 working days |
$16.00 - $48.00 (weight dependent) |
Important Information For International Customers
- Working days are Monday to Friday, excluding public holidays.
- We will send you a shipment/tracking email when we have despatched your parcel.
- Tracking numbers may not become active until the evening when the courier sorts your parcel.
- A signature will be required on delivery.
- Shipments to the European Union - VAT (CBl, TVA, MwSt./USt.) is included in our prices, so when your parcel arrives in your country, no additional payment is required. Orders are limited to a maximum value of €150 as we use the IOSS system for all shipments.
- Shipments to USA - may be subject to local customs import duty and taxes which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer.